Address: M.G Road, Below Club Nacional, Panjim – Goa 403001
Address: Gera Imperium Green, Office No. 304, Neuigi Nagar, Mala Panjim – Goa 403001
If you or any member of your party wishes to cancel your holiday you must contact and notify us in any case the date of which notice is received by ROYAL HOLIDAYS (I) The cancellation charges will apply on the following scale:
2 – 3 days prior to arrival, 50 % of the tour
2 days prior or no show, no refund.
Note: Written cancellation or e-mail will be accepted on working days, except Sunday, Any cancellation sent on Sunday’s will be considered or next working day (Monday)
Wildlife Safaris & Water Sports Cancellation: All the wildlife safaris & Water Sports booked into any of Indian Wildlife National Park/ Sanctuaries in case of cancellations request will be charged 50% of the tour Amount. In case of a date change request will be considered and 10% will be charged extra at least 3 days in advance. No refund will be considered 2 days before the excursions.
In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us .Please note that the refund process may take 2 – 4 weeks due to banking procedure. If the refund is made to the credit card account or to bank account the bank charges would be debited from the refund.
The refund for the foreign exchange component of the tour will be in INR only and will be at the prevailing day’s rate of exchanges of the company.
Note: For the X-mas and New Year period from 21St Dec to 5th Jan the payment is non- refundable.